Legal Information

Refund Policies

Because products are made to order, we cannot issue refunds, returns, or exchanges for orders except for those with quality issues. Orders are non-refundable unless they meet these requirements and you provide support with a photograph demonstrating the quality issue.

PayPal: Any refunds processed will show back up in your PayPal account balance within 24 business hours.

Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days, depending on your bank.

Text Message Terms and Conditions

By signing up for text messages from Das Filter, LLC ("Das Filter," "we," "us," or "our"), you agree to receive recurring automated marketing messages and shopping cart reminders at the phone number provided. Consent is not a condition of purchase.

Message Frequency

Message frequency varies. We typically send 2-4 messages per month for marketing purposes and additional messages for order-related notifications.

Costs and Carriers

Message and data rates may apply. Supported carriers include: AT&T, T-Mobile, Verizon, Sprint, Boost, Cricket, MetroPCS, U.S. Cellular, and most other carriers. Messages may be delayed or undelivered.

Your Rights and Opt-Out

Data Collection and Privacy

We collect phone numbers and interaction data to send messages and improve our services. Your information is protected as described in our Privacy Policy.

Text Message Program Details

By joining, you'll receive:

Donations and Tips Cancellation Policy

Donations and tips are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your donation or tips.

Membership Subscriptions Cancellation Policy

Membership subscriptions are non-refundable. You can always cancel your membership at any time, and this cancellation will take effect at the end of your membership subscription period.

Contact Information

For questions about these terms or our services:
Email: info@dasfilter.shop
Phone: +1-737-334-8042
Address: 903 West Mary, Austin, Texas, 78704

Last Updated: January 12, 2025